Frequently Asked Questions
What are the delivery timelines for my order?
We understand that you’re excited to receive your order from Satrangi Artworks. Our standard delivery timeline is 6-8 business days within the country. However, during busy seasons or for customised orders, it may take a little longer. Rest assured, we’ll keep you updated on the status of your order every step of the way.
Do you accept returns?
Since our artworks are handmade and custom-designed, we do not offer returns or exchanges. However, if you receive a damaged product, we will resolve the issue as per our refund/replacement policy.
What payment methods do you accept?
We accept a variety of payment methods at Satrangi Artworks. You can pay using credit/debit cards, net banking, UPI. Our payment gateway is secure, ensuring the safety of your financial information.
Do you accept custom or personalized orders?
Yes! We love creating custom Mandala and Lippan art based on your preferences. You can choose the size, color, and design to match your decor. Just DM us or contact us through the website, mail, whatsapp or instagram to discuss your vision.
How do I place an order?
First, You can check our website and select the artwork you love and can order through Instagram, mail or WhatsApp.
Do you offer worldwide shipping?
Unfortunately No. We only ship across India. Shipping charges vary based on location and package size.
How are the artworks packed for safe delivery?
We take special care to ensure safe delivery. Our artworks are securely packed with bubble wrap, sturdy cardboard, and protective layers to prevent any damage.
How can I contact you for more details?
📩 Email: [email protected]
📱 WhatsApp: 9024123873
📷 Instagram: @satrangi_artworks